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Welcome to the Frequently Asked Questions (FAQ page). Below, we have tried to answer the most
common questions visitors to our Web site may have.
If you find that your question is not answered on this page, please E-mail Contact .
Q. How long does the service take?
A. Most work is turned around the same day, you can usually expect delivery within, 48hrs after the online purchase date or receipt of devices
Q. What is the most common reason for BIOS failure?
A. Incorrect BIOS file used for upgrade.
Q. I cannot find a BIOS file for my hardware?
A. You must contact the hardware manufacturer for support, if no luck their, we will advise of other options
Q. I sent you the wrong BIOS file for update, where do I stand?
A. Read our Disclaimer
Q. I would like several devices programmed is there any discount?
A. Yes depending on how many devices and how many BIOS files to be used
Q. I would like to leave some feedback on your services, where do I go?
A. Follow this link to the feedback forum
Q. Do you repair hardware?
A. We only reprogram or supply preprogrammed replacement devices.
Q. What payment methods do you accept?
A. We accept on-line only payments via credit/debit cards via NOCHEX and PAY PAL, we also accept cheques or postal orders via the post.
Q. Should I buy buy a new device or reprogram my old one?
A. If you are not in any hurry then a reprogram is usually the best option (this is assuming your old chip will take an update), if you require your system up and running quickly then a new device purchase would be quickest, if you do buy a new device you have the reassurance that your BIOS device is new!
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